U.S.  domestic services

U.S. domestic relocation

Comprehensive domestic relocation services, delivered by experienced and passionate professionals with the highest level of care.

Tailored solutions, high-touch approach

Strategic services aligned with your business goals.

Your menu of U.S. domestic relocation services needs to align with your business strategy, culture, priorities and the different requirements of the employee populations you’re moving. Your service partner must not only understand what each of those key elements are, but how to design and deliver a tailored program that achieves the best results for all of you.

From expense reimbursements and lump sums to complex home purchase and sale programs, we can help you achieve all your U.S. domestic relocation goals.

Program design and execution

Let us help ensure you have a competitive relocation program designed by your business and employee requirements, and delivered by trusted and proven experts.

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  • Policy / strategy consulting
  • Expense management
  • Payroll and gross-up
  • Supplier management
  • Assignment management
  • Self-service offering (lump sum, core/flex)
  • Group moves
  • Signature VIP program

Property /
housing support

Ensure all your employees’ accommodation needs are taken care of in their origin and destination locations.

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  • Area orientation
  • Temporary housing
  • Home finding assistance / home search
  • Home marketing assistance
  • Home sale program
  • Mortgage assistance
  • Renter assistance
  • Real estate rewards program (Home Rewards Concierge)
  • Furniture rental
  • Property management

Moving and transport

From treasured family heirlooms to beloved pets, entrust your employees’ moves to capable, competent and caring hands.

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  • Household goods moving
  • Small shipment solution
  • Auto transportation
  • Pet relocation
  • Storage

Employee /
family support

Many of your moves involve more than just your employees. Let us help make sure everyone is set up for success.

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  • Area orientation
  • Home finding assistance / home search
  • Temporary housing
  • Settling-in support
  • School search
  • Partner and family support

Expect us to take the time to truly understand your program and policy must-haves. From there, we help you either design a new or revise a current U.S. talent mobility approach.

7+

Average years of client tenure

99%

Client retention rate

100%

Overall satisfaction for understanding culture, needs, objectives and vision

99%

“Completely satisfied” transferee scores in annual survey

Deep knowledge of the U.S. market

Helping you and your employees navigate federal, state and local requirements.

Just because a move is within the same country’s borders doesn’t mean it won’t be a complex process. The average costs of living, taxes, cultures, housing styles, availability and costs vary widely from region to region.

With our own team members and a network of professional providers in strategic locations throughout the United States, we have the skills and local knowledge to manage those nuances with confidence and ease.

Full-service property support.

If your policy includes a homesale program, Sterling Lexicon’s experienced in-house and local real estate professionals will help your people market and quickly sell their homes in the origin location while finding housing in the new destination – including rental negotiations, mortgages and purchases.

Need help deciding which program type is right for you?

Explore your options

What those we work with say

A focus on client care, built on a foundation of trust

At Sterling Lexicon, we leverage a personalized, consultative approach to deliver great relocation experiences. How do you know if your program is competitive? What’s the best way to distinguish between relocation management companies? What do all these abbreviations and terms really mean? You ask, we answer.

Frequently Asked Questions

A. We have many resources to help you with specific topics, in a variety of delivery formats.

A. Yes, we can help you with all your property needs. From temporary living to lease negotiations, to securing a mortgage and buying and selling homes in the origin and destination locations, we can manage it for you and your employees. We have in-house expertise and a strong network of real estate professionals who know the local markets in all 50 states to help you navigate the process with ease.

A. It’s important to have access to data in your own industry sector and some standard policy benchmarking intelligence overall. It’s also important to look at the different U.S. markets you operate in and the nuances that can dictate best practices.
Our team of long-tenured and highly experienced professionals can put consultative expertise and access to robust data to work for you. We can help you analyze your current approach and make recommendations based on your specific parameters, including your employee population, culture and relocation goals.

A. Adherence to the strictest levels of data privacy protection and security is a must. We regularly conduct internal and external audits with accredited firms and in accordance with established data privacy frameworks. Globally, we hold a variety of accreditations and certifications, including the ISO 27001, a CyberVadis score of 900/1000, SOC 1 Type 2 and SOC 2 Type 2 and the Data Privacy Framework (DPF). Our technology platform is designed to ensure that all data is handled securely and in compliance with relevant regulations, such as GDPR, the U.S. and EU-U.S. Privacy Shield and the California Consumer Privacy Act (CCPA). We employ state-of-the-art security measures to protect sensitive information, including encryption, access controls, and regular security audits.

A. We hold the ISO 9001 Quality Management System (QMS) certification and consistently earn the FIDI FAIM quality assurance seals of approval, following rigorous independent compliance audits and annual reviews.
Operational integrity, fiscal responsibility and adhering to the highest standards of ethical conduct are part of our core values. All Sterling Lexicon employees undergo annual compliance training covering such key topics as GDPR, conflicts of interest, data privacy, cybersecurity, anti-bribery and corruption, and human trafficking. We leverage the benefits of NAVEX Global for FCPA, OFAC and a confidential employee helpline.

Our Chief Compliance Officer and Corporate Counsel also hold the Certified Compliance and Ethics Professional (CCEP) designation from the Society of Corporate Compliance and Ethics (SCCE), a global thought leader and accreditation organization.

A. We take being a good and responsible global citizen very seriously. We hold the ISO 14001 accreditation and have earned an EcoVadis Bronze rating (EMEA & APAC). We are committed to all 17 UN Sustainable Development Goals, with a focus on prioritizing the 5 where we feel we can have the greatest impact through our business activities right now (3/Good Health and Well-being, 10/ Reduced Inequalities, 12/ Responsible Consumption and Production, 13/ Climate Action and 16/ Peace, Justice and Strong Institutions.) We have been a signatory since 2013 to the United Nations Global Compact Agreement and, with our industry colleagues, are committed to the work of the Coalition for a Greener Mobility.

We have a dedicated ESG Manager and maintain global employee champion groups focused on the environment, well-being and DE&I initiatives across the company. Sterling Lexicon is an Affirmative Action and Equal Opportunity Employer.

Get in touch

How can we help you today? Let us know!