Signature VIP program

Signature VIP program

Sterling Lexicon’s dedicated solution for distinctively exceptional experiences.

Personal, hands-on service at every stage

Customized relocation services delivered with VIP-level precision.

All your relocating employees deserve smooth, positive moving experiences, tailored to their needs. But some moves require something extra, with distinctly personalized, high-touch attention from dedicated, senior-level professionals.

Pre-departure care

Set the tone early for the level of attention and service your employee and any accompanying family members can expect from Sterling Lexicon.

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  • Policy briefings and recommendations
  • Guided, personalized area orientations
  • Travel booking
  • Engagement with all SMEs to establish expectations, responsibilities, authorized parties and timelines

Settling-in support

Special circumstances call for innovative thinking, proactive problem-solving and special touches showing extra care. The Signature service delivers.

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  • Housing / neighborhood options to meet unique needs
  • School search / additional educational guidance
  • Hands-on arrival greeting and support with temporary accommodations
  • Personal registrations, car service, fridge stocking or welcome basket

Ready for move-in and beyond

Your Signature representatives will ensure all details are attended to, for as long as you and your employees need us.

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  • Overseeing inventory inspection and move-in
  • Help with unpacking, furniture arrangement and setting up for move-in readiness
  • Organizing cleaning and repair / maintenance services
  • Emergency response support (evacuation, flight bookings/cancellations, etc.)
  • Ongoing follow-ups

Sterling Lexicon’s Signature services are not limited by a pre-defined scope. They are designed by your business, employee and family member needs, as well as the origin and destination locations and timelines.

High stakes, satisfying results

There’s a lot riding on every employee move you make, but the stakes are even higher for those calling for VIP-level support.

Every service we provide can be delivered at the Signature level of personal attention – from in-person consular visits for immigration, to guided area tours and registrations, to home purchase and sales. You tell us what the unique circumstances and priorities are, and we get to work.

While all employees entrusted to our care are VIPs in our eyes, Signature takes our personalized attention and proactive management to the next level.

What those we work with say

Happy, productive employees – at all levels

You put a lot of trust in your choice of relocation partners, and we work hard to earn and maintain it throughout our entire relationship with you. Through a collaborative, consultative approach, we help you demonstrate the value of and return on your talent mobility program and ensure happy, productive employees.

Frequently Asked Questions

A. All of Sterling Lexicon’s services are flexible and tailored to meet your unique business and employee needs. The difference in the Signature services is the premium level of hands-on, personal support provided throughout the journey. The Signature program is designed for those moves that require additional, high-touch expertise. Our long-tenured, experienced and senior-level team members will personally see to every “white-glove-level” detail from start to finish, in the home and host locations.

A. Yes, although we refer to it as a “VIP-level” service to distinguish it, that’s meant more to describe the individual care your employees will receive from our long-tenured specialists than it is a description of the relocating employee’s job level or title.

A. Yes. We can apply the Signature-level approach to all services we offer, in origin and destination locations.

A. The cost of the Signature services will depend on what services are required, in which locations, and for how long. We work with you to design the program that meets your specific needs and can bundle services together for a more cost-effective approach.

Get in touch

How can we help you today? Let us know!